Berliner Dom

Client profile The Berliner Dom is one of the main attractions in Berlin’s cityscape, housing the city’s most important Protestant church. The Berliner Dom, with its intricate designs, has a rich history dating back to the Fifteenth Century. This was the court church to the rulers of Prussia and later the German Emperors. Today the church serves the Protestant community in Berlin and the surrounding areas. Challenge – reluctant to offer tours Although the Berliner Dom had an existing multimedia tour, the staff were reluctant to offer tours to its visitors for three reasons: High failure rate of outdated multimedia players Negative feedback from visitors, stating they were unable...[read more]