Visitor Flow
Every aspect of your visitor's journey needs to be seamless, from parking the car to picking up a mobile guide. For thirty years, we've been providing first-rate public-facing and back-end services to ensure positive, holistic, enjoyable visitor experiences. Because your success is our success.
Visitor Flow
Managing crowds is an art in and of itself. We’ve been observing visitors’ habits in a multitude of sites and conditions for years.
From heavily trafficked icons like the Vatican to sprawling outdoor areas like Giant’s Causeway to intimate spaces like Frida Kahlo’s tiny bedroom, we are experts in organising infrastructure, people, and communication systems to create an organic, integrated journey for your visitor.
Staffing
It’s more than just handing out a pair of headphones. We want every one of your visitors to feel like they’ve been taken care of by a five-star concierge.
Our clients have found that when Antenna’s retail professionals are in charge of device distribution, more visitors use their guides. Our passionate, frontline people have a vested interest in cultural heritage, experience working in multicultural and multilingual environments, and a commitment to top-notch service. We’ll provide you with a motivated, well-informed staff to promote, distribute, explain, and troubleshoot in the moment, so your visitors have the best experience possible.
