In the event that you will need to prepare the Antenna audio tour equipment for an extended period of dormancy, you should follow the procedures below:
1. Power down all audio devices
2. Power down the chargers by toggling the switch to the “O” position
3. Unplug the chargers
4. Place the players, now powered off, back into the charger
Following these steps will ensure a prompt start upon return. If you have any questions, contact Melvin Haynes via email (mhaynes@antennainternational.com), phone call, or text at any time (540-246-1393).
Your Antenna Devices:
If you need to safely power down your equipment for an extended period of storage, please follow these steps
General Support:
If we can assist you with anything else, please click here to contact your regional team.
Virtual Tours:
If you’re considering putting your tours online, click here to find out more about the Antenna PWA – a BYOD and remote solution.
We’re dedicated to working through this as helpfully and positively possible, and will be closely monitoring and evaluating the situation in order to continue to provide the best service we can.