In the event that you will need to prepare the Antenna audio tour equipment for an extended period of dormancy, you should follow the procedures below:

1. Power down all audio devices

  • XP-3 – press: #, 1, 1, 2, vol +. Choose the “Power Off for Shipping” option from the menu
  • M3 – insert a paperclip or the provided resetting tool into pinhole on the side of the player. Press lightly and hold for 3 seconds. Choose the “Power Off” option from the menu.
  • Group Tour Systems – switch audio off using the power button on the side of the receivers and transmitters

2. Power down the chargers by toggling the switch to the “O” position
3. Unplug the chargers
4. Place the players, now powered off, back into the charger

Following these steps will ensure a prompt start upon return. If you have any questions, contact Melvin Haynes via email (mhaynes@antennainternational.com), phone call, or text at any time (540-246-1393).

About Us

We are innovative storymakers and creative technologists devoted to visitor-first experiences.

We make audio tours, mobile apps, multimedia guides, podcasts, interactives, and superior story-driven content for the museum and cultural sector.

UK Office

The Office Group
20 Eastbourne Terrace
Paddington
London W2 6LG
United Kingdom
+44 (0)20 3365 8600

US Office

15 River Road, Suite 15B
Wilton, CT 06897
USA
Tel: (203) 523-0320
Fax: (203) 354 5519
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